Message Regarding Services - COVID-19
To Our Wayne County Federal Credit Union Members,
As you are, no doubt aware, these are complicated and uncertain times. The challenge of COVID-19 and our society’s response to it are changing constantly. In the midst of this situation, the staff and board of directors of your Wayne County FCU remain committed to providing you with the banking and financial services that you have come to expect from your credit union. While we recognize that conditions may impose changes on us, it is our plan to continue to have our lobby and our drive-thru open for our usual hours. We will process member transactions, including loan applications as we have always done. We believe that this is appropriate in light of now-prevailing standards for group engagements because member traffic in our lobby does not exceed those group size limits.
There are two changes that we deem prudent. First, we ask that members who either are experiencing medical symptoms, such as fever, cough, etc. or have had experiences that may make them vulnerable to the virus, avoid our lobby. If such members cannot utilize other means (e.g. credit card, debit card, ATM, drive-thru), we ask that they call our staff by phone to make arrangements to process their transactions while maintaining the appropriate social distance. It is our goal to preserve the health and safety of our staff and members while maintaining our services. Second, we will defer our previously-scheduled annual meeting (which had been planned for April 3rd) until such time as we can conduct it in a safe manner.
We are aware that the current effects of this societal situation may create unusual financial challenges for some of our members. As always, our staff stands ready to offer whatever advice or assistance they can. If you find yourself in financial difficulties due to COVID-19, please feel free to call our staff.
Nelson Bingham, Board President
Wayne County Federal Credit Union
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